Frequently Asked Questions (FAQ).

  • Orders can be placed directly through the website on the Services page.

    If you have any questions or need additional details before placing your order, feel free to contact me via the online form or by phone.

    Once your order is confirmed, I will contact you within 48 hours to arrange an initial meeting to understand your background, goals, and gather all necessary information.

  • Standard services are delivered within 10 business days after our initial call.

    For faster delivery, you can select the "Impact Urgent" option, and your service will be completed within 48 hours.

  • Yes! You can request revisions within 10 days of receiving your documents.

    All files are provided in both Word and PDF formats, giving you the flexibility to make additional changes if necessary.

  • Mock interviews are conducted online via video call and typically last 60 to 90 minutes.

    Each session includes:

    • A traditional interview (30–45 minutes) based on a job posting of your choice.

    • A detailed debrief of your answers.

    • A Q&A session tailored to your needs.

    In addition, I share valuable tips and a proven methodology designed to help you not only for the specific interview we prepare for, but for all interviews throughout your career.

    My goal is to equip you with the tools and confidence to succeed in any interview situation.

  • Premium coaching is available through two programmes: Premium and Premium Plus.

    Premium coaching provides 6 months of unlimited personalized coaching and support, unlimited support giving you the guidance, structure and accountability you need throughout your job search.

    You will benefit from the full content of the Expert Pack—including Impact CV, Impact Cover Letter, and Impact Interview—alongside tailored coaching.

    This includes personalized guidance and six focused workshops:

    1. Positioning Strategy: Define your unique value and professional identity.
      Workshop: "Mastering your professional identity"

    2. Job Search Strategy: Optimize your approach to job searching, including spontaneous applications.
      Workshop: "Maximizing job search success"

    3. Networking Strategy: Build and leverage a strong professional network in Switzerland.
      Workshop: "Building connections that matter"

    4. Tailored Applications: Learn how to customize each CV and cover letter for maximum impact.
      Workshop: "Crafting winning applications"

    5. Interview Preparation: Get pre- and post-interview support tailored to your role.
      Workshop: "Acing the interview"

    6. Salary Negotiation: Negotiate confidently to secure the best package.
      Workshop: "Securing the best offer"

    Additionally, throughout your 6 months of coaching, you'll receive continuous support and resources, including thank-you email templates, follow-up advice, personalized recommendations and ongoing guidance tailored to your progress and objectives.

    The Premium Plus Coaching includes everything in Premium, with 12 months of unlimited coaching and lifetime access to the Candidate Impact online course: Optimizing Your Job Search in Switzerland.

    This allows you to combine individual coaching with the full Candidate Impact methodology, including video lessons, exercises, downloadable resources, templates and practical tools that you can revisit at any time.

    Both programmes are designed to help you structure your job search, strengthen your positioning and stay supported until you secure the right opportunity.

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